Let our trained, knowledgeable staff help you through troubled waters by choosing one or both of our support packages.
Package 1: Standard SMART System Support
Details:- Full support for any issue dealing with the SMART System
- From our system, we can dial into your system to help you fix problems and mistakes
- Nightly backups done on our server so we always have up to date info on your system in case of the worst
- Weekly to monthly updates received at no extra charge
- First 60 days free, low monthly charge to follow.
- No expensive per call or per minute fees
- Support personnel available from 8am to 6pm, Mon-Fri and on call on the weekends
Package 2: Hardware & Networking Support
Details:- Technical support for problems dealing with computers, peripheral devices, accessories, Internet, etc…
- Operating System reloads
- Printer and Computer repairs (as long as they will not negate the device’s warranty)
- technical support on windows issues
- We will remotely monitor the status of your Network for early detection of any problems that may arise.
- First 60 days free, low monthly charge to follow.
- No expensive per call or per minute fees
- Support personnel available from 8am to 6pm, Mon-Fri and on call on the weekends
