Mattress Retail Software
Mattress Store Software Powered by a Complete Retail System
Mattress retail runs on the same fundamentals as furniture retail: big-ticket sales that often involve financing, inventory that has to reflect what's actually available, and customers who call back later with questions about their order or a warranty claim. SMART is a complete retail management system built around exactly that — and it works as well for mattress retailers as it does for furniture stores.
The Problem
Mattress Retail Has Its Own Set of Problems
Financing decisions at the register
A mattress sale is a big-ticket purchase, often financed on the spot. That means credit decisions and account setup need to happen at the point of sale, not in a separate system.
Customers come back with questions
Warranty claims, comfort issues, and service requests come in well after the sale. Staff need to be able to look up the account and the history quickly.
Knowing what's actually selling
Mattress retail is promotion-driven. Knowing which products, price points, and customers are actually driving sales matters as much as the sale itself.
What to Look For
What Mattress Stores Need From Their Software
- A point-of-sale process built for financed, big-ticket sales
- Direct access to credit reporting at the register
- Real-time inventory that reflects what's actually available
- Customer accounts you can look up quickly, long after the sale
- A way to track service and warranty claims after the sale
- Reporting that shows what's actually selling, and to whom
How It Works
How SMART Supports Mattress Retailers
SMART doesn't have mattress-only features — it doesn't need them. The same modules furniture retailers rely on cover what a mattress retailer needs day to day.
Accounts Receivable
Guided sales process, revolving/installment/layaway accounts, and direct access to all three credit bureaus at the register.
View module →Inventory
Real-time stock updates, purchase order receiving, and multi-criteria search to find what's actually available.
View module →Service / Warranty
Detailed service tickets, a ticket scheduler, and item tracking for warranty and service claims on anything you sell.
View module →Marketing & Advertising
Sales history by ZIP code, demographic reporting, and top-margin-maker reports to see what's actually driving sales.
View module →Same System, Proven Track Record
The Same System Furniture Retailers Trust
SMART has supported furniture and specialty retailers since 1968, across 100+ retail locations. See the full picture on the Furniture Store Software page, or explore every module on the Smart System Modules page.
See SMART In Action
Schedule a free demo and we'll show you how it fits a mattress retail operation.
Schedule Your Free Demo